Foundever®, a global leader in customer experience (CX) solutions, reaffirmed its commitment to workforce development by participating as a resource speaker and facilitator in the Department of Labor and Employment (DOLE) Makati’s Jobstart Lifeskills Training.
Designed to improve the employability of young Filipinos, DOLE’s Jobstart program brings together the government and private sector to bridge gaps between education and employment.
Foundever and its active role in the 6th and 7th training sessions highlights the company’s dedication to more than just business excellence, but also to nation-building through skills development.
Over the course of two days, Foundever team members led interactive sessions that focused on foundational competencies such as effective communication, self-esteem building, and professional preparation. These topics are considered critical in shaping young professionals’ ability to adapt and succeed. Foundever provided participants with practical tools to begin their careers with confidence.
“Investing in the future workforce is vital in our business, both as a business imperative and as social responsibility,” said Willy Lim, Vice President of HR, Marketing and Talent Acquisition for Foundever in the Philippines, China and Malaysia.
“Programs like Jobstart bridge the gap between education and employment. It imparts to young talents the skills and mindset they need to succeed in a professional environment. Ultimately, this contributes to a stronger, more competitive labor force that benefits the company and, in the broader context, the economy as well.”
For Foundever, workforce development initiatives like Jobstart align with the company’s broader talent strategy. As one of the largest employers in the BPO industry, Foundever continues to prioritize partnerships that advance skills training, promote inclusivity, and expand career opportunities for young professionals.
“Programs such as Jobstart are an investment in sustainable economic growth,” Lim added. “By equipping jobseekers with real-world skills, we are helping create a pipeline of talent that can meet the demands of global industries. At the same time, we are uplifting communities and families.”
The Jobstart program has proven to be an effective platform for young people seeking to gain a foothold in today’s competitive job market. By engaging industry leaders like Foundever as mentors and trainers, DOLE ensures that participants not only gain theoretical knowledge but also benefit from insights drawn from actual industry practice.
Through this collaboration, Foundever demonstrates its ongoing commitment to shaping the next generation of professionals, ensuring that the Philippines remains a key player in the global outsourcing and customer experience industries.