SAFC customers now have another convenient option for settling their payments as the company formalizes its partnership with EastWest Bank, allowing them to pay through EastWest Online or over the counter at 392 of its branches nationwide.
“Our customers require payment options that fit how they operate. Whether that means walking into a nearby bank branch or settling payment online after business hours, EastWest Bank’s facility gives them that reach,” SAFC President and CEO Maricel D. Dejongoy said.
“As we grow our branch network, our payment infrastructure has to keep pace,” Dejongoy added.
Under the agreement, EastWest’s Bills Collect facility can accept cash and check payments from SAFC customers through the bank’s payment channels and then credit them directly to the company’s designated account. SAFC also now has access to an online portal for monitoring collections and viewing consolidated reports.
“We are glad to support SAFC in making payments more accessible for their customers. Through our bank’s facilities, we can help ensure that collections reach SAFC efficiently, wherever their borrowers are located,” said Ruth G. Co, EastWest Bank Sector 1 Head, Corporate Banking Group.
Also present at the signing were Azenith S. Cabrera, SAFC Chief Operating Officer; and Angel O. Tejuco, SAFC Chief Finance Officer. Representing EastWest were Gemma C. Lacambra, Division Head of Division 5 for Branch Banking Group; and Jose Giovanni T. Cruz, Sales Head for Cash Management.
Separately, SAFC also adopted EastWest’s BIZENTERPRISE, a web-based platform designed to simplify check processing and improve the efficiency of its payment management.
These initiatives underscore SAFC’s commitment to continuously enhancing customer experience and making financing simpler and more accessible—delivering on its promise of Financing Made Easy through solutions that support both its customers and operations.