A Majority of Businesses Intrigued by the Potential of AI in Achieving Sustainability Goals Whilst Energy Consumption Concerns Persist

More than one in two organizations acknowledge gap in understanding how digital technology  can facilitate achieving sustainability goals  

Over three quarters of businesses (76%) across Asia, Europe and the Middle East are intrigued  by the potential of digital technologies, including AI and cloud computing in driving sustainable  development, according to the latest survey report titled “Tech-Driven Sustainability Trends and  Index 2024”, commissioned by Alibaba Cloud, the digital technology and intelligence backbone  of Alibaba Group. However, the substantial energy consumption associated with these  technologies is still reflecting a key barrier to broader adoption, as 61% of respondents still  express concerns over the matter.  

This interest in the potential of AI, cloud computing and other advanced digital technologies to  support sustainable development varies across regions, with emerging Asian markets leading  the way (83%), followed closely by the Middle East (78%), Europe (74%), and developed Asian  markets (72%). Notably, the Philippines (91%), Singapore (84%), Indonesia (81%), and Thailand  (81%), demonstrate particularly high interest.  

Regional Variations in AI Adoption and Sustainability Efforts  

Despite this optimism, 59% businesses acknowledge gap in understanding how digital  technology can assist in achieving sustainability goals with Asia leading at 63%, followed by  Europe at 61% and the Middle East at 45%. Around two thirds (62%) of executives believe their  organizations are lagging in adopting cloud computing and AI to accelerate progress towards  sustainability goals. This concern is particularly noted in Singapore (80%), the Philippines (77%),  and Japan (75%) and Hong Kong SAR (75%), indicating a pressing need for organizations to  accelerate their technological adoption to advance sustainability.  

Overall, 82% of businesses agree that sustainable development in technology is paramount for  their companies, with markets like Singapore (93%), the Philippines (91%), and Indonesia (89%)  leading the charge. Companies increasingly recognize the multifaceted benefits of adopting  digital technologies for sustainability including cost savings, improved operational efficiencies,  and enhanced compliance with Environmental, Social, and Governance (ESG) regulations.  

AI and machine learning are viewed as the most crucial digital technologies for advancing  corporate sustainability, with businesses in the Middle East (52%) placing greater emphasis on  their importance compared to Europe (41%), emerging Asian markets (40%) and developed  Asian markets (36%). Meanwhile, 81% of businesses feel human oversight is needed in guiding  the development of digital technologies, including AI tools with the Middle East feel the 

strongest at 91%, followed by emerging Asian markets at 83%, Europe at 82% and developed  Asian markets at 74%.  

However, the survey reveals a notable concern: 61% of respondents fear that the high energy  consumption associated with digital technologies may hinder widespread AI adoption. This  concern is even higher in Singapore (85%), the Philippines (77%) and Hong Kong SAR (75%).  Furthermore, 71% of businesses believe that the substantial energy consumption of digital  technologies such as powering AI may outweigh its benefits with the highest concerns from  Singapore (86%), the Philippines (84%) and Malaysia (81%).  

The report also highlights the importance of selecting technology providers that prioritize  sustainability. When selecting a “green” cloud provider, approximately half of businesses  prioritize those that use renewable energy (51%), maintain energy-efficient data centers (46%),  and implement carbon footprint reduction initiatives (42%).  

Commitment to Green AI and Open-source Innovation  

“With feedback from decision-makers across 13 markets, the survey report sheds light on the  current attitudes and challenges businesses face in adopting AI and cloud computing for  sustainability,” said Selina Yuan, President of International Business, Alibaba Cloud  Intelligence. “At Alibaba Cloud, we are committed to supporting businesses on their  sustainability journeys with scalable and sustainable solutions. By pledging to use 100% clean  energy by 2030 and improving the energy efficiency at our global data centers, as well as  optimizing Generative AI capabilities such as large language models (LLMs) performance, AI can  be a powerful tool to improve efficiency and optimize energy consumption.”  

Alibaba Cloud has made notable progress in its green cloud initiatives. In the fiscal year ending  March 31, 2024, the average power usage effectiveness (PUE) of the company’s self-built data  centers improved to 1.200 from 1.215 the year before, with 56% of the electricity consumed  coming from clean sources. Additionally, Alibaba’s green computing infrastructure has enabled  clients to reduce their emissions by 9.884 million tons, a remarkable increase of 44% year-on year.  

In addition, Alibaba Cloud is at the forefront of democratizing AI through its open-source  initiatives, making advanced AI technologies accessible and affordable for businesses of all sizes.  By releasing cutting-edge open-source models from its proprietary large language model Qwen  family, including Qwen2.5-VL and Qwen2.5-1M and its video foundation model Tongyi  Wanxiang (Wan), Alibaba Cloud empowers developers to create task-specific AI applications  that are both efficient and cost-effective. These open-source models have already inspired over  100,000 derivative models on Hugging Face, showcasing their global adoption and versatility. By  promoting smaller parameter models, Alibaba Cloud reduces the cost and energy consumption 

of AI training and deployment, fostering a collaborative ecosystem that drives energy-efficient  innovation.  

Surveying 1,300 decision-makers across 13 markets, “Tech-Driven Sustainability Trends and  Index 2024” aims to provide valuable insights into the evolving landscape of corporate  sustainability. The survey report underscores the essential role of technology in driving  impactful change, while highlighting the need for businesses to adopt AI and cloud computing  responsibly to address energy consumption concerns and bridge the gap in sustainability  efforts.